Customer Service

Ask a LuckyMeter question

Send us your Q&A question about rewards, account access, app issues, or general support. We will reply to the email address you provide.

Support details

Response time

We aim to respond within 24 hours on business days.

Write your Q&A question

Include your account email or phone number in the message if your question is account-specific.

For voucher or gift card issues — non-receipt, an invalid code, or damaged/wrong merchandise — contact Xoxoday, our rewards-store partner, directly at cs@xoxoday.com for the fastest resolution. Use the form below for all other LuckyMeter questions.